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Below the line · 03 · Microsoft 365

It was never just email. Run the whole tenant properly.

Day-to-day administration, security hardening, license optimization, and migrations for Microsoft 365 tenants of any size. Run by an MSP that actually knows the admin centers.

The connected services inside a Microsoft 365 tenant — identity, mail, files, and security, run as one system.

Freeze Frame Solutions · Anchorage, Alaska

Microsoft 365 is not just email.

Most Anchorage businesses on Microsoft 365 use roughly 20 percent of what they pay for. Exchange and Teams, sometimes SharePoint, almost never Intune, almost never Entra ID Conditional Access. Meanwhile, the configuration mistakes that cost businesses real money are things like default sharing policies that leave files open to the internet, MFA configured but not enforced, and license tiers that include features the business needed two years ago and forgot they paid for.

What Microsoft 365 support includes, from the tenant down.

Tenant administration

User provisioning and deprovisioning, group management, license assignment, mailbox configuration, distribution lists, shared mailboxes. Done correctly the first time so you do not need to undo it later.

Security hardening

MFA enforcement, Conditional Access policies, mailbox audit logging, anti-phishing rules, Safe Links and Safe Attachments, impossible-travel alerts. The work that prevents account takeovers.

License rightsizing and Pax8 management

We audit your license inventory quarterly. Business Standard versus Business Premium versus Enterprise: most businesses are paying for the wrong tier. We use Pax8 to bill licenses, which gives you flexibility most direct-from-Microsoft customers do not have.

SharePoint and Teams architecture

Site permissions, document libraries, external sharing controls, Teams creation policies. The pieces most businesses set up wrong on day one and live with for years.

Migrations

From on-premises Exchange to Microsoft 365, from Google Workspace to Microsoft 365, from one tenant to another after an acquisition. We have done all three.

Audit your M365 tenant. Free.

The free 30-minute IT Health Check includes a Microsoft 365 security baseline review, MFA enforcement check, and license-spend audit.