Food & Beverage
The morning rush doesn't wait. POS, Wi-Fi, and music that hold the line.
Tuesday, 6:05 a.m. The grinder is dialed in, mobile orders are already stacking, and the first commuter taps a card before the open sign is even warm. Every one of those taps has to clear. That is the actual job: network architecture, payment device reliability, and a real human you can call when something stops taking cards.
The IT that runs a shop is invisible, until it isn't.
On a normal day, the WiFi works, the POS takes cards, the kitchen tickets print, the back office runs its reports. On a bad day, the internet drops mid-rush, the POS locks up because it cannot reach the cloud, the line backs up to the door, and the manager spends twenty minutes on hold with Toast support being told to power-cycle the router. We design and run the network so the bad day is much rarer, and so when it happens, you have a real engineer who picks up the phone.
Software and systems we already support.
Toast POS
Network configuration, device troubleshooting, payment processor integration, kitchen display systems.
Square for Restaurants and Square POS
Terminal configuration, peripheral support, offline mode planning.
Aloha and other legacy POS
For the older shops still running it. We will help you decide whether to upgrade or maintain.
Google Workspace and Microsoft 365
We run both, which is helpful since coffee shops and restaurants split fairly evenly between them.
QuickBooks Desktop and Online
The back-office accounting that almost every shop runs.
UniFi networking with proper VLAN segmentation
Guest WiFi on its own network, POS on its own VLAN, back-office on a third. The PCI-friendly architecture most shops do not have.
Mobile device management
For shops using tablets at the counter or for inventory.
The single most common configuration mistake we find
Almost every coffee shop and restaurant we audit has the guest WiFi, the POS terminals, and the office computers all on the same flat network. That is a PCI compliance problem. It is also a security problem. A customer's compromised laptop can talk directly to the card terminal. We separate these into proper VLANs with firewall rules between them. It is not expensive. Most shops just do not know it should have been done that way from day one.
What we do for coffee and restaurant clients.
POS reliability planning, including offline mode configuration for internet outages
UniFi network design with proper VLAN segmentation between POS, office, and guest WiFi
ISP redundancy planning for shops that cannot afford to be offline during a peak hour
Microsoft 365 / Google Workspace administration for office staff
Cybersecurity, including endpoint protection on the back-office computers that hold payment data
Multi-location networking for roasters with shop locations
Vendor management with Toast, Square, ISP, and payment processors so you do not have to be on hold
Where this lands
Network & Firewall
UniFi-first network design, firewall management, wired and wireless deployments, and VPN setup.
See how →
Physical Security & Surveillance
UniFi Protect cameras, UniFi Access door control, alarm integration, and surveillance.
See how →
Google Workspace
First-class admin, security, GAM management, MDM, and migrations for Alaska businesses on Google.
See how →
Get a shop IT health check.
Thirty minutes with Orion about what you run and what has been annoying you. No slide deck, no checklist. A straight answer on what to fix first, whether or not you hire us.