The service index · Below the line
Everything beneath your business, carried by one practice.
Nine service lines, one phone number, one engineer who knows your environment. Built for the Alaska businesses that can't afford for the tech to go down.
Founder-direct
every call, ticket, and visit
24/7
monitoring + threat hunting
M365 + Google
both run as first-class
2–4 wks
typical onboarding
Managed IT Services
A fully outsourced IT department: helpdesk, monitoring, patching, and on-site support for everything you run.
Cybersecurity
EDR via Huntress, identity hardening, endpoint encryption, and incident response. Modern protection, not 2018 antivirus.
Microsoft 365 Support
Tenant management, Exchange, Teams, SharePoint, MFA enforcement, license rightsizing, and Entra ID hardening.
Google Workspace Support
One of very few Anchorage MSPs that runs Google as a first-class environment. Full admin, security, and migration help.
Network & Firewall Management
UniFi-first design. Wired, wireless, VPN, and firewall rules for offices, warehouses, and remote Alaska sites.
Physical Security & Surveillance
UniFi Protect cameras, UniFi Access door control, and alarm integration on the same modern stack as your network.
Backup & Disaster Recovery
Tested restores, an isolated ransomware-proof copy, and a documented recovery plan. Being backed up is not the same as being recoverable.
Identity & Access Management
Enforced MFA, SSO, conditional access, least-privilege, and same-day offboarding. Identity is the new perimeter; we lock it down.
Business Continuity & Risk
Risk assessment and continuity planning: find the single points of failure before they fail, and build the plan that keeps you running.
How the pieces fit
Nine services. One connected system.
None of these are products in a shopping cart; they are layers that depend on each other. Your people work on devices, the devices are wrapped in endpoint protection, everything rides a segmented network into hardened cloud identity, and a separated backup sits underneath it all, tested, so any layer can fail without taking the business with it.
And around the whole stack: monitoring that never closes. That's the part you're really buying.
24/7 monitoring & threat hunting · the perimeter around everything
Your people & devices
Workstations, laptops, phones: where the work happens.
Endpoint protection Huntress EDR · encryption
Every device wrapped, watched, and encrypted before it touches anything else.
Network & physical UniFi · segmentation · cameras
Segmented wired, wireless, and VPN paths; guest traffic never meets business systems.
Cloud identity & email M365 · Google · enforced MFA
Hardened tenants and least-privilege identity: the new perimeter, locked.
Separated, tested backup
The layer under everything: a copy ransomware can't reach, restore-tested and documented.
How working with us works
From first call to fully carried.
01
Free IT Health Check
A 30-minute look at what you run. We tell you what’s working, what’s risky, and what to fix first. No obligation.
02
Onboard + document
We take over the environment you already have, document it end-to-end, and deploy our monitoring + security stack. No rip-and-replace.
03
Stabilize + secure
We fix what’s broken or exposed, enforce MFA and encryption, and get patching and backups on a tested schedule.
04
Ongoing partnership
An IT department on call: helpdesk, on-site, monitoring, and quarterly planning reviews. A real person who knows your setup.
Why Freeze Frame
The MSP we wished existed.
Most Alaska IT is a national chain pretending to be local, or a local shop running 2014 tools. We're neither.
You get the founder.
No call center, no tier-one runaround. The person who picks up knows your environment.
Security-first by default.
We’re a security company. EDR, MFA, encryption, and monitoring are the floor, not an upsell.
Predictable monthly cost.
Flat per-device billing with included hours. You budget IT like you budget rent.
Vendor-best-in-class.
We run the right tool for your business, not the one that pays the highest commission.
Above the line · Also from Freeze Frame
Websites, built and defended by a security company.
Fixed-price builds that ship secure by default, plus Secure Site care plans that keep them hardened, monitored, and current. The only web studio in Alaska that was already protecting networks before it built sites.
Free 30-minute IT Health Check.
No sales pitch. We'll show you what's working, what's risky, and what to fix first.